Shipping policy
SHIPPING POLICY
OVERVIEW
At Zora Boutique, we aim to provide a smooth and transparent shipping experience for all our customers worldwide.
PROCESSING TIME
Orders are typically processed within 1–3 business days after payment is received.
Please note:
- Orders are not processed on weekends or holidays
- High demand periods may slightly increase processing times
SHIPPING TIMES
We ship internationally, including the United States, Canada, United Kingdom, Australia, and Europe.
Estimated delivery times:
- United States: 7–15 business days
- Canada: 7–18 business days
- United Kingdom: 7–15 business days
- Australia: 7–18 business days
- Europe: 7–20 business days
Shipping times are estimates and may vary due to factors outside our control (customs, logistics delays, weather, etc.).
SHIPPING COSTS
Shipping costs are calculated at checkout or offered as free shipping depending on promotions.
ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 3–5 days for tracking information to update.
MULTIPLE PACKAGES
Due to the nature of our product sourcing, items in the same order may be shipped separately and arrive at different times.
CUSTOMS, DUTIES, AND TAXES
International orders may be subject to customs duties or import taxes.
These charges are the responsibility of the customer and are not controlled by Zora Boutique.
DELAYS
While we strive to deliver your order on time, delays may occur due to:
- High demand
- Customs processing
- Carrier issues
We appreciate your patience and understanding.
INCORRECT ADDRESS
Please ensure that your shipping address is correct at checkout.
Zora Boutique is not responsible for orders shipped to incorrect addresses provided by the customer.
LOST OR STOLEN PACKAGES
If your package is marked as delivered but not received, please contact the carrier first.
If you still need assistance, contact us and we will do our best to help.
CONTACT US
If you have any questions regarding shipping, please contact us:
📧 support@zoraboutique.com
📧 contact@zoraboutique.com
We typically respond within 24–48 hours.
FINAL NOTE
At Zora Boutique, we are committed to delivering your products as efficiently as possible while keeping you informed every step of the way.